1. An overview of data protection
Data collection on our website
Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. These are personal data on your person and on all application documents that you voluntarily provide to us.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.
What do we use your data for?
Part of the data is automatically collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
What rights do you have regarding your data?
You always have the right to request information about your stored personal data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that these data be rectified, blocked, or erased. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also lodge a complaint with the competent supervisory authorities.
Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.
2. General information and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
Notice concerning the data processor
The party responsible for processing data on this website is:
IS Systemtechnik GmbH
Telephone: +49 (0) 6247 / 90036-0
Controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Data Protection Officer
We have appointed a Data Protection Officer.
Telephone: +49 (0) 6247 / 90036-0
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your explicit consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The processing of data before we receive your request remains unaffected by your revocation.
Right to lodge a complaint with a supervisory authority
If there has been a breach of data protection legislation, the data subject may lodge a complaint with the competent supervisory authority. The competent supervisory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a commonly used, machine-readable format. If you require the direct transfer of data to another controller, this will only be done to the extent technically feasible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the orders or inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Right to access, rectification, blocking, erasure
As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data rectified, blocked or erased. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.
3. Data collection on our website
Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies enable us to recognize your browser when you next visit the site.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing computer
- Time of the server request
- IP address
These data will not be combined with data from other sources.
The basis for data processing is point (b) of Article 6 (1) of GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.
Processing of data (customer and contract data)
Should you send us any request via an application form or give us an order via an order form, we will store the data entered on the form, including the contact details you provide, to process your request and for any follow-up questions. We do not disclose this information without your permission. Additionally, your IP address will be stored when you use an application form.
We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on point (b) of Article 6 (1) of GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.
Collected customer data shall be erased after conclusion of the contract or termination of the business relationship. Legal retention periods remain unaffected.
Customer data will be processed for the purpose of establishing contact and accounting the order. Supplier data will be collected exclusively for the purpose of financial accounting.
Transfer for order processing
When it is required for the performance of a contract, we assign also other contractors and individuals, as service providers, with the performance of tasks.
The above mentioned service providers are granted access only to such personal data which are required for the performance of the given task. It is prohibited for service providers to use personal data also for other purposes. When it is required by legislation, contracts will be concluded with these service providers to protect your personal information.
We have to take precautionary measures to enable advance performance to you. Therefore our company is connected to R+V Allgemeine Versicherung AG credit check early warn system for protection against payment default due to insolvency, malpractice by unwillingness to pay, as well as abusive use by third parties.
Data collection and transfer by IS Systemtechnik GmbH to:
R+V Allgemeine Versicherung AG
Telefon: +49 (0) 611 533-9519
Purpose of data transfer: Verification of bonity
Categories of transferred data: the address data of debtors and accounting data. R+V Allgemeine Versicherung AG will transfer the data to reinsurers and data processors (IT data storage, printing service providers).
To enable relevant credit check by the credit agency, we will transfer the required data to the agency. You can at any time informally object to transfer of your data to the credit agency. However, the payment options basically available to you are restricted in this case to prepayment. In this case we can no longer provide to you advance performance, and any existing advance performance must be terminated.
Please note that pursuant to Article 34 (2) and (4) of the Federal Data Protection Act you are entitled to request information from the credit agency. Provision of information is free of charge. Please contract directly R+V Allgemeine Versicherung AG.